Developing a job shop scheduling system through integration of graphic user interface and genetic algorithm

A quality-based design approach for safety culture monitoring system

Goal programming modeling and robust design optimization based desirability function for multiple quality characteristics

Price Comparisons on the Internet Based on Computational Intelligence

A Job Shop Scheduling Game with GA-based Evaluation

Advanced workforce management for effective customer services

FUZZY-SEMANTIC INFORMATION MANAGEMENT SYSTEM FOR DISPERSED INFORMATION

Consecutive staffing solution using simulation in the contact center

Outsourcing strategy in two-stage call centers

Flexible Workforce Management System for Call Center: A Case Study of Public Sector