한국서비스경영학회 2025 추계학술대회

Information Sharing to Optimize the Wait-Time Experience

2025

2025 INFORMS International Meeting

Wait Time Announcements to Optimize Customer Satisfaction

2025

2024 INFORMS Annual Meeting

Wait Time Announcement to Increase Customer Satisfaction

2024

Manufacturing and Service Operations Management Conference

Wait Time Announcements to Increase Customer Satisfaction

2024

Manufacturing and Service Operations Management Conference

Service Operations for Justice-On-Time: A Data-Driven Queueing Approach

2023